Frequently Asked Questions
Everything you need to know about shopping with Muse 2
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer international shipping?
Yes, Muse 2 ships to over 50 countries worldwide. Please note that international shipping rates and delivery times vary by destination.
How can I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature during business hours, Monday through Friday.